Why do I notice people wearing items that aren't featured on the website?
Greenmane has maintained exclusivity since 2013, catering to a select group. Brand representatives receive unique collectibles not available online. Individuals who submit photos or showcase extensive collections are offered these collectibles before they are released by Greenmane.
What steps should I take to become a brand representative and join the team?
Although representatives are typically selected by an ambassador, you can represent the brand by tagging both the brand and ambassadors. This makes it easier for us to notice you quickly, especially if you're already leading by example.
What is the process for obtaining a travel package?
If you frequently tag Greenmane on social media while styling outfits, you can email us with the subject "Traveling to [insert location]" for an opportunity to receive an exclusive package. Let's collaborate to blog and showcase your journey together.
Why do reps post new collectibles first?
Greenmane appreciates the loyalty and generosity of its supporters, granting access to thousands of exclusives without set release dates, allowing us to experience their journeys vicariously.
Does the website have sales?
In recognition of our fastest collectors' dedication to Greenmane, the brand will not go on sale. However, you can be rewarded with a discount code from representatives when they announce a new achievement.
Collectibles that’s in stores will it adding it to the website?
Currently, the official response is negative, but you might uncover some limited-time gems online. It is advised to reach out to the store for further assistance
How can we get added to a lookbook or blog?
We're thrilled to showcase the achievements of our collectors in blog stories. Email us with the subject "Blog this..." to share your story. Become a representative to receive collectibles featured in future lookbooks.
Will everyone have a chance to collect exclusives?
Regrettably, numerous Greenmane exclusives are already allocated, preserving exclusivity for a select few. Demonstrating loyalty to Greenmane remains the optimal path to being chosen.
Who?
If you wear Greenmane, you are Recklessly Killin' It (RKI). Everyone who has the determination to achieve their wildest dreams knows that Greenmane believes in you too.
What?
More than just a monkey with a gas mask, we're here to help you keep Killin' It. See our range of exclusives, including timepieces, skateboards, vases, winter wear, bathing suits, eyewear, 1/1 made to order exclusives, & much more.
When?
Starting from 2015, Greenmane will be releasing exclusives in unique ways, including sneak drops, 24-hour-only releases, or scheduled drop dates.
How?
Greenmane has assembled a talented and unique team of designers to create & cater to a distinctive lifestyle. Those chosen by Greenmane have the opportunity to unleash exclusives that are not available online.
What makes Greenmane exclusive?
Greenmane releases a limited number of each exclusive based on the month. The element of surprise in terms of when & how Greenmane chooses to release these items keeps the brand fresh and highly exclusive.
How do we know how exclusive each collectible is?
Greenmane indicates the exclusivity of each item based on its availability & the number of styles being released on a particular garment.
What makes Greenmane a collectible?
Greenmane offers more than just a customer experience. The exclusivity of the collectibles varies, allowing you to only be able to collect specific color combinations in stores, to obtain new collectibles, you must have a certain past collectible, but also depends on your social media connections.
- MISCELLANEOUS
How do I make sure my collectibles are authentic?
To avoid counterfeit products, it is recommended to shop on our website or from authorized retailers.
Wait, what about sending in photos?
Anyone who has been Greenmaned can send photos of themselves wearing or using Greenmane exclusives to Photos@GreenmaneRKI.com.
When will we know the stores where we can get Greenmane?
Greenmane releases unique exclusives & collectibles online or through a chosen store in your state. Follow the local store & us on Instagram, & call ahead to stay updated.
What's the best way to wash the clothing?
To maintain the quality of your garments, it's advised to:
- Turn the garment inside out before washing.
- Wash in water at 30 degrees Celsius or less, preferably hand-wash.
- Avoid tumble-drying, bleaching, or ironing the garments.
- Never iron or bleach directly on a print.
What are the benefits of creating a Greenmane account?
Creating a Greenmane account allows you to store multiple shipping and billing addresses for quicker checkouts. You can also save items in your shopping bag for later & easily access your order history.
Why Greenmane gives to so many charities?
Greenmane believes in giving back to the community. By donating to six different charities, they can assist various groups, including Mothers Against Drunk Driving (MADD), Domestic Violence Awareness, Wounded Warriors for children who've lost a parent, Animal Rescue, Breast Cancer, & Homeless Organizations.
Who does Greenmane sponsor?
Greenmane sponsors individuals who are unique & believe in themselves. This includes people with inspiring hair, tattoos, lifestyles, life choices & living abilities, & those who are passionate about cars, workouts, travel, or any other endeavor that inspires people to be themselves.
- Payment
Which payment methods do you accept?
Greenmane accepts the following forms of payment for online purchases:
Visa
MasterCard
American Express
Jcb
Discover
PayPal
Please ensure that your billing address matches the one on your credit card statement.
Can I use multiple methods of payment?
Currently, Greenmane only accepts one form of payment per order.
Will I be charged sales tax?
Greenmane charges applicable state, local & county taxes on online transactions. Your on-screen total reflects estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax.
- Shipping
How long does it take to receive my order since each item is made to order?
Since each item is personally made once ordered, those Greenmaned orders are shipped in 12-17 days with shipping provided by USPS.
Can I ship to multiple addresses?
At this time we can only ship to one address per order. To ship to multiple addresses, please place a separate order for each location.
How can I track my order?
Yes, Greenmane will send you several emails during the order process to keep you informed of the status of your purchase, including a tracking number by FedEx.
Can I ship to a P.O. Box or APO/FPO address?
Purchases may not be shipped to P.O. boxes, APO/FPO addresses. To bill an order to your APO/FPO address, please contact us via email at info@GreenmaneRKI.com
Can I cancel or change my order?
Cancellations are not allowed once the order has been placed & all orders are final.
